![]() ![]() Keep in mind iOS devices can’t discover printers shared over Bonjour from macOS since the mDNS advertisements lack the appropriate “TXT” record details. ![]() Printers shared over Bonjour using mDNS appear under the Name and Kind columns respectively as Printer Server and Bonjour Shared like in the screencap above. This sharing method is entirely outside of PaperCut and controlled by macOS. In this case, each printer has a doppelgänger that ends with MacServer” as in the screencap below:Ĭhecking ‘Share this printer on the network’ in System Preferences → Printers and Scanners tells macOS to advertise a print queue over Bonjour using mDNS. Like we mentioned above, duplicate printer advertisements may also happen if you have a macOS print server, enabled “Share this printer,” and also shared the printers as described in the iOS Printing Setup pages. Mobility Print’s improvements include compatibility with Windows and Linux servers as well as macOS and support for a broader variety of BYOD/mobile devices. However, since its release in PaperCut NG and MF version 17, Mobility Print is the more versatile and robust successor to the iOS Print Service. Please note that this information pertains to the legacy PaperCut BYOD printing solution called iOS Print for macOS PaperCut servers. More information regarding PaperCut iOS Print Is a macOS user inadvertently sharing this print queue from their own workstation? We’ve heard of situations where end-users checked “Share this printer on the network” in System Preferences, causing their computer to re-broadcast the print queue with the exact same name.If macOS clients are domain bound and you have a Windows print server, you may see duplicate print queues with the Kind column set to “Open Directory,” which means Active Directory is listing the printers.In macOS, also make sure that “Share this printer” is unchecked. If your print server is macOS or Linux, it may be that CUPS sharing is turned on.There might be a printer advertising itself through its onboard AirPrint or Bonjour feature.If only users with macOS and iOS devices report duplicate printer advertisements Feel free to send us a screenshot of the records on your DNS server if you’re not sure or have any questions at all. If you’re not sure whether the DNS records are set up correctly then have a look at the these examples. The issue might also happen if there are extra, unnecessary DNS records. What’s happening, in this case, is the devices show printers found using mDNS as well as DNS. However, if one overlooked completing the wizard in the flurry of discovery option setup activity, and the clients and the server are in the same subnet, then you may run into a situation where users see duplicated printer advertisements on their devices. After verifying the DNS records using the Mobility Print “Configure DNS” wizard, publishing printers over mDNS should stop. ![]() One possible cause of users seeing duplicate printers is that the multi-subnet DNS records for Mobility Print were set up, but mDNS is still enabled. The issue as it pertains to PaperCut Mobility Print “Help! When I try to add a printer or send a print job from my device, I see each printer appearing twice! What can I do to fix this?”
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